Delivery & Returns
Our delivery charges to the United Kingdom
| Amount spent | Delivery charge |
|---|---|
| Up to £20.00 | £2.95 |
| Up to £50.00 | £3.60 |
| Up to £75.00 | £4.00 |
| Over £75.00 | FREE |
Our delivery charges to the European Union (excluding United Kingdom)
| Amount spent | Delivery charge |
|---|---|
| Up to £20.00 | £12.00 |
| Up to £40.00 | £15.00 |
| Up to £75.00 | £20.00 |
| Over £75.00 | £25.00 |
Where do you deliver?
At Just Bake we deliver to anywhere in the UK and European Union. If you live outside of these areas and would be interested in becoming a customer of Just Bake, please email us to info@justbake.co.uk and let us know. We are always looking at ways to expand our business and please more customers!
In addition, if you live within the United Kingdom NG25 postcode area, we offer a FREE local delivery service. To take advantage of this FREE delivery service, simply order your baking products as usual through the website. On receipt of your order, Just Bake will refund the delivery charge.
Which states within the European Union do you deliver to?
We deliver to all 27 states within the European Union. These are:
Austria, Czech Republic, Finland, Greece, Italy, Luxembourg, Poland, Slovenia, United Kingdom, Belgium, Denmark, France, Hungary, Latvia, Malta, Portugal, Spain, Romania, Cyprus, Estonia, Germany, Ireland, Lithuania, Netherlands, Slovakia, Sweden and Bulgaria.
How quickly will you dispatch my order?
At Just Bake, we aim to package and dispatch your order within 24 hours (Monday to Friday, excluding bank holidays). We will contact you by email if we think there may be a delay in dispatching your order.
For United Kingdom deliveries we use the Royal Mail 1st Class postal service to deliver your goods. In most cases, this means that your goods will arrive with you the following day. However, as this is not a guaranteed service, please allow up to 7 working days for your goods to arrive. If your goods have not arrived after 7 working days, please contact us at info@justbake.co.uk.
For European Union deliveries (excluding the United Kingdom) we use the Royal Mail 'International Signed For' service. This service provides additional reassurance as it requires a signature on delivery. Royal Mail aim to deliver goods within 3 to 7 working days. If your goods have not arrived after 7 working days, please contact us at info@justbake.co.uk.
What do I do if I need to return my order?
It is important to Just Bake that you are happy with the goods and service that we provide. Please contact us by email to info@justbake.co.uk within 7 days of receipt of your order if you wish to return an item.
Customers are liable for the full cost of returning the item(s). On receipt of your returned goods, Just Bake will either replace the goods or refund the product price less any delivery charges depending on your preference. We recommend that you use recorded delivery for returning items as the returned items remain your property until they have been received by Just Bake.
If you require any further information on our returns policy, please contact us by email to info@justbake.co.uk.
